Q: It says “An account is already tied to this email address.Please try logging in or using the Forgot Password link to reset your password.” A: It appears you have registered to take the inventory previously. Email addresses cannot be used more than once. Register your current code with a different email address. It does not have to be a valid email address it just needs to be different.
Q: It says “This Registration Code could not be found. Please, try again.” what do I need to do? A: Take out any blank spaces before or after the code and try again. Also, make sure there are 16 digits or letters in your code.
Q: It says, “This Registration Code has already been used. Please, try again.” A: You may have already registered to take the inventory. If so, please try the “Login” button instead of “Register”. Additionally, you maybe using a code from a used book (or a book returned to Amazon) where the code may have already been used. You can purchase a new code here.
